ICT is improving governments’ capacity to provide a wide array of innovative services that ben...

The goal of this book is to provide a comprehensive, multi-dimensional approach to research and p...

This book constitutes the proceedings of the 18th International Conference on Research Challenges...

This book constitutes the proceedings of the 18th International Conference on Research Challenges...

The goal of this book is to provide a comprehensive, multi-dimensional approach to research an...

Information and communication technology (ICT) is permeating all aspects of service management; i...

Information and communication technology (ICT) is permeating all aspects of service management; i...

The goal of this book is to provide a comprehensive, multi-dimensional approach to research an...

This book constitutes the proceedings of the 18th International Conference on Research Challen...

This book constitutes the proceedings of the 18th International Conference on Research Challen...