Here, Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by clients, provide...

Here, Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by clients, provide...

Business Process Outsourcing (BPO)-the sourcing of business services through external third parti...

Business Process Outsourcing (BPO)-the sourcing of business services through external third parti...

A rich database of over 2,200 outsourcing arrangements, studied across sectors and geographies, a...

This edited two-volume collection presents the most interesting and compelling articles pertainin...

This edited two-volume collection presents the most interesting and compelling articles pertainin...

Written by the world's leading academics in the outsourcing field, this books gives the most rece...

Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) ...

This edited three volume edition brings together significant papers previously published in the J...

This edited three volume edition brings together significant papers previously published in the J...

Thisedited three volume edition brings together significant papers previouslypublished in the Jou...