"e;Customers are the heart of any business. But we can't succeed if we develop only one talk ...

Praise for Rules to Break & Laws to Follow: How Your Business Can Beat the Crisis of Short-Termis...

Praise for Rules to Break & Laws to Follow: How Your Business Can Beat the Crisis of Short-Termis...

"e;Customers are the heart of any business. But we can't succeed if we develop only one talk ...

In today s competitive marketplace, customer relationship management is critical to a company s p...

This classic article shows how to make mass customization and efficient and personal marketing wo...

Welcome to Bloomfield, where life is simple, love is real, and stories are shared.Architect and h...

How companies can stay competitive in a world of total transparency. With their first book, 199...

This is the second book in the Bernie's Journey series. It takes Bernie to an unfamiliar place, w...

Volume 34 of Theatre History Studies revisits the foundations of theatre, explores the boundaries...

Boost profits, margins, and customer loyalty with more effective CRM strategy Managing Customer E...

Boost profits, margins, and customer loyalty with more effective CRM strategy Managing Customer E...