Most firms consider the lost customer a lost cause. But in this ground breaking book, Jill Griffi...

Praise for Taming the Search-and-Switch Customer "e;What an excellent wake-up call! Your comp...

Praise for Taming the Search-and-Switch Customer "e;What an excellent wake-up call! Your comp...

"e;Board cronyism"e; has run rampant for too long.The playing field must be leveled so ...

Women Make Great Leaders is about women who have beaten the odds. Early on, they heard the whispe...

What if you could gather the smartest people you know into one room and ask them anything? Who wo...

Experience Christmas on the historical American Great Plains as retold by nine different multi-pu...

What started as a complaint about the '40-line rule' in much of the poetry world has turned in...

Jill Laffin was chosen to be a speaker at the American Society of Dowsers Metaphysical Expo at Pl...

Belonging is pivotal for healthy development, and yet members of marginalized communitie...

An engaging guide for future best-practice, this book provides an illuminating account of how the...

An engaging guide for future best-practice, this book provides an illuminating account of how the...