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  1. Ebook
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    Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operation...

    46,99 €Ebook
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  2. 18,99 €Ebook
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  3. Ebook
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    Foundations of IT Service Management based on ITIL® V3The Official Handbook on ITIL®!Foun...

    46,99 €Ebook
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  4. Ebook
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    For trainers free additional material of this book is available. This can be found under the &quo...

    18,99 €Ebook
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  5. Ebook
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    Het best verkochte handboek over ITILDit boek is, met zijn voorgaande edities, al jaren het toona...

    33,99 €Ebook
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  6. 18,99 €Ebook
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  7. Ebook
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    Note: This book is available in several languages: Dutch, Chinese, Brazilian Portuguese, English,...

    54,99 €Ebook
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  8. Ebook
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    Foundations of ITIL and its predecessors have become the industry classic guide on the topic of I...

    46,99 €Ebook
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  9. Ebook
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    For trainers free additional material of this book is available. This can be found under the &quo...

    18,99 €Ebook
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  10. Ebook
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    Note: This pocket book is available in several languages: English, German, Dutch. Vanaf 2001 he...

    18,99 €Ebook
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  11. Ebook
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    This title is the sister book to the global best-seller Metrics for IT Service Management. Taking...

    46,99 €Ebook
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  12. Ebook
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    Note: This pocket book is available in several languages: English, German, Dutch. Die ITIL®...

    18,99 €Ebook
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