Operation Anthropoid ist ein Zweiter-Weltkriegs-Thriller, basierend auf einer wahren Geschichte ü...

Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operation...

Foundations of IT Service Management based on ITIL® V3The Official Handbook on ITIL®!Foun...

For trainers free additional material of this book is available. This can be found under the &quo...

Dieser Band untersucht den weltweiten Aufstieg der Menschenrechte in den 1970er Jahren.

Het best verkochte handboek over ITILDit boek is, met zijn voorgaande edities, al jaren het toona...

The goal of this Pocket Guide is to provide an easy to read document that explains the nature, co...

This Pocket Guide is a concise summary of the Frameworks for IT Management. A quick, portable ref...

The goal of this Pocket Guide is to provide an easy to read document that explains the nature, co...

Note: This book is available in several languages: Dutch, Chinese, Brazilian Portuguese, English,...