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  1. Service Failures and Recovery in Tourism and Hospitality
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    Tourism and hospitality services are prone to service-failure due to a high level of customer-emp...

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  2. Emotional Intelligence in Tourism and Hospitality
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    Emotional intelligence (EI) is the ability to recognize emotions, thereby guiding behavior and al...

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  3. Service Failures and Recovery in Tourism and Hospitality : A Practical Manual
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    Tourism and hospitality services are highly prone to service-failure due to a high level of custo...

    Unser bisheriger Preis:ORGPRICE: 111,83 €

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  4. Emotional Intelligence in Tourism and Hospitality
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    Emotional intelligence is the capability to recognize, use and manage one's own emotions and thos...

    Unser bisheriger Preis:ORGPRICE: 40,14 €

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  5. Taschenbuch
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  6. Taschenbuch
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    Caglari asan gür sesiyle yedi yüz yil ötesinden bizlere seslenen Yunus Emre, Anadoludaki Türk Dil...

    19,99 €Taschenbuch
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  7. Taschenbuch
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    14,99 €Taschenbuch
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