Tie customer-driven strategies to service operations and process management, and sharpen your foc...

For courses on decision modeling through the use of spreadsheets. The perfect balance between d...

The purpose of this book is to provide cutting-edge information on service management such as the...

For courses in operations management. A broad introduction to operations, reinforced with exten...

For courses in Operations Management. A broad, practical introduction to operations, reinforced...

Tie customer-driven strategies to service operations and process management, and sharpen your foc...

For courses in operations management. Principles of Operations Management: Sustainability and S...

For courses in operations management. A broad introduction to operations, reinforced with extensi...

Operations Management: Sustainability and Supply Chain Management presents a broad introduction t...

Quantitative Analysis for Management helps you develop a real-world understanding of business ana...

The purpose of this book is to provide cutting-edge information on service management such as the...