This book is one of the few English language texts devoted to the subject of quality costing. The...

An essential quality management resource for students and practitioners alike now in its sixth ed...

An essential quality management resource for students and practitioners alike now in its sixth ed...

Quality costs help to show the importance of quality-related activities to management; they demon...

Quality costs help to show the importance of quality-related activities to management; they demon...

This new edition provides readers with an understanding of the concepts and principles of TQM whi...

This book is one of the few English language texts devoted to the subject of quality costing. The...

An essential quality management resource for students and practitioners alike--now in its sixth e...

The main focus of this book is how to use tools and techniques in an effective and efficient mann...

This practical text provides an up-to-date guide to the introduction, development and advancement...